Chris Teng has been building enterprise software since 2012. Today he builds and runs in-house technology teams for enterprises in banking, telecommunications, oil and gas, and aviation.
Recruit · Train · Manage. Senior project managers, solution architects, DevOps, QA, infrastructure and cybersecurity leads form the leadership layer. The engineers are recruited, trained and managed as the client’s own in-house, full-time team.
A fixed-fee stage before anyone is hired. The business requirement, the functional specification and the technical specification are written first, so you know what acceptance will look like before the project starts.
Enterprise data is organised into a context layer of entities, relationships and attributes. Language models and agents are connected on top, and a person, not another AI, signs off the result.
Engineers are recruited from talent pools in Malaysia, China and the Philippines, against the roles set out in the Solution Architect Stage. You approve every person before they join.
New engineers are trained on your technology stack, your industry and the delivery standard. Readiness is measured before anyone is counted as productive.
The leadership layer runs the team day to day. Targets are agreed in the first week and the work is reviewed against them.
Your in-housetechnology capability.The standards are documented and belong to you.
How the team is builtData first.Context second.AI third.
A person signs off.
Read about Data + AIEvery change is recorded and audited. Security and availability are not negotiable, and every figure has to reconcile.
Very large subscriber numbers, charging and provisioning that never pause, and systems that have to work with equipment from many vendors.
Operations spread across remote sites, equipment that runs for decades, and safety rules that govern every change.
Round-the-clock operations under safety oversight, with booking, operations and maintenance systems that depend on one another.
Delivery that does not depend on luck.
In 2020 the company stopped selling man-hours and headcount, and started selling a standard. How engineers are recruited, trained, measured and managed was written down and made repeatable.
How the standard is appliedLet’s build the capability inside your company.
Start with a 30-minute discovery call to understand your goals, the gaps in the team and the technical environment. Free, with no commitment.
As a father of two, he understands the importance of work-life balance and keeps looking for the balance point between career and family life.
When he is not with clients or his teams, he can usually be found on the driving range or the golf course. Look for him if you are interested in brushing up your golf. He believes good health leads to wealth.
About Chris
Guang Ming Daily · 2020
Nanyang Siang Pau · 2020
Kwong Wah Yit Poh · 2020
Sin Chew Daily · 2019
Oriental Daily · 2020Malaysia Role Model Recognition 2021 (菁英楷模人物), Persatuan Usahawan Maju Malaysia. View the profile