Technology Leadership Services
Your own technology team, built inside your company and run to a standard.
What it is
We build an in-house, full-time technology team inside your company, and we stay to run it.
Technology Leadership Services has two parts that work together. A leadership layer of senior specialists designs the work and answers for delivery. An engineering team is recruited, trained and managed for you as your own in-house team.
Nothing is taken away to a vendor. The capability is built where it will be used, the standards are written down, and they belong to you.
Recruit · Train · Manage
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Recruit
- What happens
- Engineers are recruited from talent pools in Malaysia, China and the Philippines, against the roles set out in the Solution Architect Stage. You approve every person before they join.
- What you receive
- A full-time team that works only for you, with every seat filled against a defined capability.
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Train
- What happens
- New engineers are trained on your technology stack, your industry and the delivery standard. Readiness is measured before anyone is counted as productive.
- What you receive
- People who work the same way from their first week, and a written standard you can hand to the next hire.
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Manage
- What happens
- The leadership layer runs the team day to day. Targets are agreed in the first week and the work is reviewed against them.
- What you receive
- Delivery that is planned, reported and answered for, and continuity when people change.
The roles
Which roles you need, and how many of each, follows from the documents written in the Solution Architect Stage, before anyone is hired.
Leadership and architecture
Designs what is built and answers for getting it delivered.
- Project managerAnswers for the plan, the milestones and the conversation between the business and the engineers.
- Solution architectAnswers for the design: what is built, on which technology, and that it stays coherent as it grows.
Engineering
Builds and maintains the product as your in-house team.
- Full-stack, front-end and back-end engineersRecruited for you, trained to the standard and managed by the leadership layer.
Infrastructure, operations and data
Keeps the systems, the servers and the data running.
- DevOps engineerAnswers for the release pipeline, cloud deployment, monitoring and reliability.
- Server administratorKeeps servers provisioned, patched and available.
- Database administratorKeeps the data fast, backed up and recoverable.
Quality and security
Checks what is released and protects what is running.
- QA engineerAnswers for every release working as specified.
- Cybersecurity engineerAnswers for access, hardening and the response when something goes wrong.
How it compares
| Hiring on your own | Staffing or outsourcing firm | Technology Leadership Services | |
|---|---|---|---|
| Who designs the team and the plan | You do, before you have the people to do it | No one. The firm supplies what is asked for | A solution architect, on paper, before anyone is hired |
| Who the engineers work for | You | The firm. You rent them | You. They are your in-house, full-time team |
| Who manages them day to day | Leaders you still have to find | An account manager, to the terms of a contract | A leadership layer that answers for delivery |
| What you are paying for | Recruitment, and the cost of each wrong hire | Hours | A standard and a plan agreed in advance |
| Who owns the standards and the knowledge | You, if someone writes them down | The firm | You. They are documented and handed over |
| When someone leaves | The hiring starts again | The knowledge usually leaves too | The standard and the leadership stay, and the seat is refilled to the same standard |
| How you grow or change | One permanent hire at a time | Within the statement of work | Add or reduce specialist roles, and grow your own team |
What you own at the end
A team that works only for you, a documented standard, and a system that does not depend on any one person.
- 14Years building and running enterprise software
- 390Full-time engineers across Malaysia, China and the Philippines
- USD 12.5MPaid in salaries every year
- 95%Engineer retention at 12 months
How to start
Discover
A 30-minute call to understand your goals, the gaps in the team and the technical environment. Free, with no commitment.
Design
The Solution Architect Stage. Two to four weeks to write the business requirement, the functional specification and the technical specification.
Deliver
Recruit · Train · Manage. The team is built inside your company and run to agreed standards.