Selected work

The work behind the method.

About these cases

Client names are withheld. The cases run from a recent enterprise programme back to the first back-office systems in 2012.

Energy company, Technology Leadership Services

A stalled predictive maintenance programme, live in 90 days

Situation

A $12 million predictive maintenance programme had been stalled for 14 months. The company was 11 engineers short across machine learning, DevOps and full-stack development, after a year of its own recruitment and three agency engagements.

What was done

The Solution Architect Stage was completed in four weeks, with a one-year roadmap and a fixed budget. By week eight a 14-person team was in place: six specialists and eight full-stack and back-end engineers.

Result

The first predictive maintenance model was live in production within 90 days, with no budget overrun.

  • 4 weeksto an approved roadmap and budget
  • 8 weeksto a 14-person team in place
  • 90 daysto the first model in production

Earlier work

Four earlier pieces of work. Each one added something to the standard the teams use today.

  • 2018, agriculture

    A durian plantation run on data

    As IT & Big Data Director at Sri Walis, Chris turned a large durian plantation into a data-driven operation with a plantation management system, Internet-of-Things sensors and big data analytics. When the 2020 movement control order interrupted exports, the company had an online delivery site running within a day and was delivering in the Klang Valley two days after the decision.

    Read the Nanyang Siang Pau feature

  • 2017, marketing technology

    From buying traffic to keeping customers

    As Facebook Ads made traffic easy to buy, the harder problem became conversion and retention. Chris built omnichannel marketing CRM and membership CRM systems that helped businesses earn more from the same number of visitors.

  • 2015, financial technology

    A cryptocurrency exchange

    In its founding year Webist was awarded the contract to build a cryptocurrency exchange, a system where security and the custody of funds were the core requirement.

  • 2012, direct selling

    The back office behind growing companies

    The first clients were direct-selling companies that needed commission, referral and membership platforms. As those clients grew, the platforms grew into the ERP back office behind them: procurement, warehouse, transportation, delivery and finance.

What they have in common

Each case began with a system the business depended on, and each one left something in the standard: the back office, security, retention, data.

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